Send Us a Message

Have a question? We'd love to hear from you. 

Send us a message and we’ll be in touch. 

Open Hours

Monday - Friday    8:00am – 8:00pm
Saturday    8:00am – 6:00pm
Sunday    CLOSED
Public Holidays    9:00am – 3:00pm

Pathology Hours

Monday - Friday    8:00am – 4:00pm
Sat - Sun    CLOSED

10 Smythes Rd, Delacombe, 3356, VIC, Australia


Ph: 03 5309 3159

Fx: 03 5342 9521

Lotus Family Clinic accepts walk in appointments.

We also provide Telehealth for our regular patients.


Home Visits

Home visits are available for regular patients whose conditions prevent them from attending the clinic. *Fees Apply. Patients will be charged an out-of-pocket fee.

After Hours Care

Lotus Family Clinic patients requiring medical assistance outside of normal clinic hours can phone our 'After Hours service' on 0493378047.

(Please note consulting GP’s are unable to assist anyone who is not a Lotus Family Clinic patient)


If it is a medical emergency, phone 000.


  • Medicare does not cover the full cost of after hour consultations - patients will be charged an out-of-pocket fee


Urgent Medical Emergencies

Ambulance Victoria

Phone: 000

www.ambulance.vic.gov.au


NURSE-ON-CALL Call 1300 60 60 24

  • NURSE-ON-CALL puts you directly in touch with a registered nurse for caring, professional health advice around the clock.
  • Call 1300 60 60 24 from anywhere in Victoria for free health advice, 24 hours a day.
  • If you think your situation is an emergency, you should always call 000 or go to an emergency department at a hospital

For more information, see  Nurse-on-call on the Health Direct website.


Ballarat Health Services

Phone: 03 5320 4000

www.bhs.org.au


St. John of God Hospital

Phone: 03 5320 2111

www.sjog.org.au

Email Us: Inquiries and Feedback

Further information on Privacy Legislation and feedback are available from:

Office of the Australian Information Commissioner

1300 363 992 www.oaic.gov.au


Office of the Health Services Commissioner

Victoria – 1300 582 113

www.health.vic.gov.au/hsc/index.htm

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