Clinical Services and Consultation Fees at Lotus Family Clinic, Ballarat
Residents of Ballarat and Delacombe seeking a local medical clinic often want clarity on two things before booking: what services are actually available, and what it will cost. Lotus Family Clinic, located at 10 Smythes Road, Delacombe, provides an overview of both on its website, allowing patients to plan their visit with fewer surprises.
An Overview of the Clinic
Lotus Family Clinic operates as a combined GP and allied health facility, bringing general practice, pathology, pharmacy, and a range of specialist referral services together at a single location. This structure is intended to reduce the number of separate appointments a patient needs to make across different providers.
The clinic's opening hours are extended compared to a typical general practice:
- Routine health checks and chronic disease management
- Paediatric care and childhood immunisation
- Women's health services, including antenatal care
- Mental health support and specialist referrals
- Preventive screening and general wellness checks
Patients across Ballarat and Delacombe can register with the clinic to consolidate their healthcare under a single, consistent provider.
Monday to Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 3:00 PM
Public Holidays: 9:00 AM – 3:00 PM
Walk-in and new patient appointments are accepted, and telephone consultations are available for patients who meet certain criteria.
Clinical Services Available
The clinic's service list spans general and family medicine as well as several allied health areas. Core offerings include:
- General GP consultations, including preventive health checks and general illness management
- Chronic disease management plans for conditions such as diabetes, asthma, heart disease, arthritis, and hypertension
- Women's health services, including cervical screening, contraception advice, pregnancy care, and menopause management
- Men's health services, including heart health checks and prostate health assessments
- Children's healthcare, including immunisations, developmental checks
- Mental health care plans
- Immunisation and vaccination services, including National Immunisation Program vaccines, flu vaccinations, and travel vaccinations
- Aged care services and support for elderly patients
- Skin clinic consultations, including skin checks
- Dietitian, podiatry, Physiotherapy, Exercise Physiologist, Occupation therapist consultations
- Minor procedures, sports medicine, and specialist referrals
- Occupational health services, including employment medicals, drug and alcohol screening
- In-house pathology and pharmacy, reducing the need to visit a separate facility for tests or prescriptions
- Mental Health services including Psychiatry and Psychology for ages 0-65+ via the Lotus Mind Clinic
What a Visit Costs
Lotus Family Clinic describes itself as a bulk billing practice for GP services for all eligible patients.
All other services do incur fee’s.
According to the clinic's published fee structure, standard consultation fees are as follows:
| Consultation Type | Duration | Full Fee | Medicare Rebate | Out-of-Pocket Cost |
|---|---|---|---|---|
| Standard Consult (Level B) | 5-20 minutes | $85.00 | $45.05 | $39.95 |
| Long Consult (Level C) | 20-40 minutes | $120.00 | $87.10 | $32.90 |
| Prolonged Consult (Level D) | Over 40 minutes | $150.00 | $128.35 | $21.65 |
| Prolonged Consult | Over 60 minutes | $230.00 | $207.90 | $22.10 |
| (Level E) |
Additional charges may apply for theatre procedures, dressings, wound care, vaccinations, and home or after-hours visits.
A non-attendance fee starting from $85.00 applies if a patient misses an appointment or cancels without adequate notice. Employment medicals, driving medicals, and insurance medicals are charged at a private fee, and TAC or WorkCover consultations must be paid for on the day of the visit.
Payment is accepted via cash, EFTPOS, and credit card.
After-Hours and Home Visit Support
Patients registered with Lotus Family Clinic can access an after-hours service for medical assistance outside normal clinic hours; this service is not available to non-patients. Medicare does not cover the full cost of after-hours consultations, so an out-of-pocket fee applies.
Home visits are available for existing patients whose condition prevents them from attending the clinic in person, fees may apply. For free, round-the-clock health advice from a registered nurse, patients across Victoria can also call the state's Nurse-on-Call service on 1300 60 60 24.
In a medical emergency, patients are directed to call 000 or attend a hospital emergency department.
Book Online Visit: https://www.lotusfamilyclinics.com.au/contact
To Schedule Your Appointment Online: https://www.lotusfamilyclinics.com.au/book-online
Ballarat Doctors, Walk-In Clinics Ballarat, Same Day Appointments , Podiatry Ballarat , Psychiatry Ballarat , Psychologists Ballarat , Men’s Health Ballarat , Mental Health Services, Dietitian Ballarat, Occupational Therapist , Pre-Employment Medicals
